Information for Passengers Traveling to Alton Towers
As you board our bus for the journey to Alton Towers, we kindly request that you adhere to the following guidelines to ensure a safe and pleasant trip for everyone:
- Seat Belts: Please ensure you and your children wear seat belts at all times when the bus is in motion.
- Noise Level: We understand that the excitement is high, especially among our younger passengers, but please maintain a moderate noise level out of respect for the driver and fellow passengers.
- Food & Drinks: Snacks and non-alcoholic drinks are allowed; however, please be careful to avoid spillages and dispose of any waste in the bins provided.
- No Smoking: Smoking is strictly prohibited on the bus, including e-cigarettes.
- Driver's Instructions: Listen to the driver's instructions carefully and comply without delay, especially during emergency situations.
- Respect for Property: Please refrain from littering, vandalizing seats, or causing any damage to the bus.
- Child Supervision: Children must be supervised by an adult at all times. If your child requires a car seat, please ensure it is securely fastened.
- Pets: Only service animals are allowed on board, and they should be well-behaved and under control at all times.
- Rest Stops: We will have designated rest stops for bathroom breaks and stretching. Please return to the bus promptly to avoid delays.
- Personal Items: No personal items are to be left on the coach. The Coach Company is not responsible for any items left on the coach unattended.
Some Extra Points to Note:
- Changing Alton Towers Ticket: Need to reschedule your Alton Towers visit? No worries, just contact them directly following this link.
- Coach Tickets: These are non-refundable, but we can switch the day/date based on availability. Just call us at (insert dedicated Alton Towers number).
- QR and Bar Codes: You'll need these magical codes to board the coach and enter Alton Towers. Check your email and mobile for them!
- Timeliness: We run on fairy dust and punctuality. Coaches leave on time, so watch the clock! Expect SMS (and email?) reminders at various intervals before departure.
- Group Composition: Each group must include at least one adult. Safety and fun, hand in hand!
- Discrepancies in Booking: Spotted an error? Give us a ring directly at (insert dedicated Alton Towers number).
